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Basic Revolution has a 30 days, no questions asked return policy. If you are not happy with our products return them for a full refund.

To be eligible for a return, you must not have used the recycling mailing label.

Gift cards are exempt from being returned. 

To complete your return, contact us at info@mybasicrevolution.com.

Please do not send your purchase back to the manufacturer.

Once your return is received, we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 7 days.

Late or missing refunds
If you haven’t received a refund within 1 week please contact us at info@mybasicrevolution.com.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@mybasicrevolution.com.

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.